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Customers can now open upay account just by dialing *268#

Now you create an upay account easily simply by dialing *268#. Simply follow the below steps:

  • Dial *268#
  • You will see consent massage- “I am allowing GP to share my NID number & DOB to upay, to open upay account”
  • After successful verification, you will get the following SMS- অভিনন্দন!উপায়-এ আপনার এনআইডি ভেরিফিকেশন সফল হয়েছে।পৃথক এসএমএস-এ টেম্পোরারি পিন পাঠানো হবে।পিন সেট করতে ডাউনলোড: অথবা ডায়াল *২৬৮#
  • Now you can dial *268# and set new PIN by using your temporary PIN from the SMS received from upay
  • If you do not complete the next step, your profile will be limited with access to only the below transactions:

Services Limited Profile Full profile
Cash In (BDT) Yes, up to BDT 500 Yes
Cash Out Not Possible Yes
P2P Not Possible Yes
Top-Up (BDT) Yes, up to BDT 500 Yes
Merchant Payment Not Possible Yes
Pay Bill Not Possible Yes

  • To get full profile access, you will have to upload your photo from upay app (download from Play store/ App store) or from upay agent point.
  • After successful photo validation, you will get Cash Reward as per below table:

Events Reward
Successful Registration through Simplified KYC + Successful Photo Verification 20
Minimum BDT 500 Cash In/ Add Money (Activities within 30 days of Photo verification) 20
Minimum BDT 40 to self-number Mobile Recharge (Activities within 30 days of Photo verification) 20
Minimum BDT 100 Bill Payment (Activities within 30 days of Photo verification) 15
Total 75

* Only Robi & Airtel customers will get straight BDT 20 mobile recharge and others will get BDT 20 Cash Reward in wallet during Mobile Recharge of minimum BDT 40 to self-number.

Terms and Conditions

  • Once the customer converts into full profile, he will be able to use all upay services.
  • Cash Reward is applicable from the service launching date
  • A customer can get each reward only once during the period
  • Customer will get the registration cash reward instantly
  • Customer can check “Cash Reward” balance from account page of upay customer app
  • Customers can use the cash reward for any purpose other than Cash Out, Send Money, and Fund Transfer. Effectively, they will be able to Pay Bill, Merchant Payment & Mobile Recharge
  • If unused, the cash reward will expire in 30 days of conversion (full profile).
  • upay reserves the right to change/modify terms & conditions or cancel cash reward payout if the particular transaction and/or the customer transaction behavior raises reasonable suspicion that the customer has abused the benefits
  • For further queries, dial 16268.


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